Yes, it is true that Exchange 2010 does not support email forwarding option like the older CITES email; however, you can implement a work around using two email rules within Exchange that work just as well.
1) Log into your Exchange email account using the web portal.
2) Near the upper right of the Outlook:WebApp (just under your displayed name) click the "options" button which opens a drop down and select "Create an Inbox Rule"
3) Click "New" to add a new rule
4) Then, select the following for the drop downs (note after setting the second drop down, the a new form might appear which is fine, if not then you should select the "select people" button to open the new form):
5) Then, in the new "address book" window that opened, enter the "to" in the "Message Recipient:" field at the bottom of the form and click "OK" to commit. !! Be sure to enter your correct email address that you want all new incoming messages to be forwarded to !!
6) Back in the "New Inbox Rule" window, click the "More options" link and then make sure the stop rules after this option is "unchecked" as seen in the image below. Click the "Save" button when done.
7) You can now test the redirect by emailing yourself from another email account and the message should be redirected to that new email account. However, you will note that a copy of the message still resides in the Exchange account. In order to remove the message from the Exchange account [or have in marked as read, but not deleted] will require an second rule.
8) As in step 3, create a new rule, and [apply to all messages] as before but this time change the "do the following" selection to be "delete the message". As before in step 6, you can uncheck the "stop processing more rules" and optionally append the name of the rule with "delete" so you know what the rule is doing. Then, click "SAVE"
9) Final important step, make sure to reorder the rules so that the DELETE rule is last (e.g, below the redirect rule) or the message will get deleted first and will NOT be able to be redirected. (See figure below for illustration)
10) Enjoy your new redirected email settings
Thanks Roberto
